Privacy policy.

Who we are

SINAAPSE is the operating name of 4858702 Nova Scotia Limited, based in Nova Scotia, Canada. Our privacy officer is Jean Allen, President and CEO, reachable at info@sinaapse.com for privacy, access, correction or deletion inquiries.

Information collected

The project inquiry form prepares an email on your device; it does not transmit information to a SINAAPSE web server. If you send the composed email, we receive the name, email address, optional organization, selected service interest and message that you chose to send. Our website host may process connection details such as IP addresses and technical logs needed to deliver and secure the site. This website does not use cookies, analytics or advertising trackers.

Why we use it

We use inquiry information to respond, determine whether services may be relevant and communicate about potential work. We do not claim that sending an inquiry creates a client relationship.

Consent and disclosure

Sending the email voluntarily provides the information for us to respond to your inquiry. We do not sell personal information. Access to inquiry messages is limited to those handling the request, and service providers may process information to deliver email or hosting services.

Where information is stored

The website is hosted on Cloudflare Pages and our email is provided by Microsoft 365. These providers may process information in Canada or other countries, depending on their infrastructure. Canadian data residency is an aim where possible but is not guaranteed for ordinary email and web traffic. Do not include confidential or sensitive information in an inquiry email.

Retention and safeguards

Inquiry emails that do not lead to work are deleted when no longer needed, and in any case within 24 months. Access is limited to authorized staff.

Your rights

You may request access to, correction of, or deletion of personal information SINAAPSE holds about you by emailing info@sinaapse.com. We will respond within 30 days. Requests may be subject to applicable legal obligations. You may also raise concerns with the Office of the Privacy Commissioner of Canada.

Canadian privacy law

SINAAPSE intends to handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies. Any future public-sector work would be governed by additional applicable legislation and contractual privacy requirements.

Changes

We may update this policy when website infrastructure or business practices change. The update date above identifies the current version.